Broadsword Security

Security Maintenance

Benefit from routine inspections, 24-hour emergency call-out facility, telephone support, and a reduced hourly rate for corrective work.

Security maintenance and support, 24 hours a day

Whichever systems you use, regular security maintenance is vital for making sure your systems are in full working order.

With Broadsword Security, your systems are maintained six monthly or annually depending on the type. Our dedicated service department ensures your systems are maintained at the correct service intervals, keeping your system compliant and taking the stress of remembering away from you.

We’re also there for you 24 hours a day with our duty engineers. Whether it’s technical support, maintenance, or changes to the way the system is used, we are here to support you.

Are your systems working properly? For security maintenance, call us on 01608 641670 or contact us online today to arrange maintenance.

Intruder alarm security maintenance

Intruder alarm systems should be regularly serviced to check all detection devices perform as required, warning devices operate correctly, communications devices signal and are received correctly by the Alarm Receiving Centre, and that batteries and power supplies are measured for operation and efficiency.

We offer three maintenance packages, Warranty, Silver and Bronze which are listed here. Unlike other Alarm installers, Broadsword doesn’t agree charging again for benefits which are covered under the system warranty, that’s why we have a warranty package which covers the service visits but at a reduced rate.

CCTV System Maintenance

Often, CCTV systems are disregarded after installation until information/evidence is required from them. If this is the point when we realise a camera isn’t working, the DVR isn’t recording, or the quality is poor, it is too late to gain the information needed and an opportunity is lost.

Our CCTV maintenance contracts start at £101 + VAT per annum and benefit from scheduled visit/s, telephone support, 4-hour response rates, on-site breakdown support, and information retrieval support with a reduced hourly rate.

Fire Alarm System Maintenance

It is imperative that fire alarm systems are frequently serviced to ensure correct operation. Annual contracts start from £69 + VAT.

Weekly Test

A different manual call point should be triggered each week to ensure correct operation. These tests must be documented each time in the fire log book.

Weekly tests can be carried out by the trained end user. Broadsword would be pleased to train any member of staff how to carry out weekly testing and documentation. To avoid additional cost we can conduct this during a routine maintenance visit.

Routine Inspection and Testing

This is dependent on the size of the fire alarm system and your fire risk assessment. As a minimum, and to keep the system compliant with BS5839 (45.3), the system should be inspected by a competent person (our engineers) every six months. For large systems, quarterly routine inspection will be necessary.

Access Control System Maintenance

One routine maintenance visit a year will be enough for most access control systems. Should you rely on an access control system to maintain security to areas of your building, you will benefit from taking out an annual maintenance with us:

  • Scheduled routine service visits
  • Telephone support
  • 4-hour response rate
  • On-site breakdown support
  • Reduced hourly rate

Annual Contracts start from £67 + VAT.

Broadsword Supply, Install and Maintain


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System maintenance is important. To get your systems checked, call us on 01608 641670 or contact us online.